do-overs

You could ask them to make it again—send the undercooked steak back to the kitchen. Have the contractor recut the handle for the railing. Ask the creative to rewrite the opening paragraph.

But first, you must ask yourself this question: what makes you think they’ll do it better the second time?

If you want to make the situation better, you have to start by not making it worse.

Thank you. Let’s have a great day.